Shipping policy

WE ASK THAT YOU KEEP YOUR BILLING ADDRESS, SHIPPING ADDRESS THE SAME. PLEASE ASSURE THAT ALL BILLING ADDRESS AND SHIPPING ARE ASSOCIATED WITH THE CORRECT BANKING INFORMATION; ANY  BILLING ADDRESS THAT IS NOT ASSOCIATED WITH THE CORRECT BANK NOR SHIPPING WILL NOT BE  PROCESSED . ALL PRE AUTHORIZATION HOLDS    WILL BE RELEASED UPON CANCELLATION OF ORDER.

1. How long is processing, shipping, and handling?

WITH COVID-19 PLEASE BE PATIENT WITH ALL ORDERS !! Please allow 8-10 Business days for all custom wig orders as well as bundle orders with COVID-19 we trying our best to assure all orders are processed effectively and efficiently.



2. When will my tracking number start to update?

After receiving a tracking email,  your shipping  Activity will become available once shipped after 24hrs. Your Tracking Number will come to your email from PayPal. Please check your spam folder if you don’t see it inside your inbox.  



3. Can I make changes to my order?

To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.

 

ALL LOCAL BOSTON,  MA RESIDENTS LOCAL PICKUP IS FREE! PLEASE ALLOW 24 HOURS PROCESSING FOR BOSTON,MA ORDERS. ORDER NOTIFICATIONS WILL BE SENT TO EMAIL PROVIDED